Shipping policy
- Shipping is free for all prepaid orders within India. For International Shipping, the rates will be displayed on the checkout page.
- Upon confirmation of payment for the order placed, the company directly ships any such order via our third-party logistics partner - Shipway. Your orders are inspected thoroughly before shipment to ensure they are in perfect condition and all constituent items are checked.
- After the orders are shipped, the users shall be issued a tracking ID against their order.The users will be able to track their orders by visiting our website and will also receive tracking details through Whatsapp.
- The orders will be dispatched within 2-3 working days (excluding Sundays and public holidays) of confirmation of the order and delivered within 6-7 working days from the date of dispatching such orders. However, in certain regions, it may take up to 10-12 working days from the date of the dispatch due to certain reasons. The users shall be duly communicated in case of any such delay from the customer support team. If you are ordering our products during any sale event on our website, shipment may be a bit delayed due to increased volumes. The users must note that all the timelines are provided on an assumption basis and could change due to unforeseeable circumstances.
- Products are returnable within the applicable return window only if you’ve received them in a condition that is physically damaged, has missing parts or accessories, defective or different from their description on the product detail page. If you receive a damaged product please write to us on contact@ayurescue.com within 48 hours of delivery.